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Shipping, Preorders & Returns of Padel products | Padel Gear Sports Shop

Returns policy:

- To successfully return any item, especially Padel rackets, please either refuse to receive it from the courier or send us a return request through Whatsapp not later than 5 hours after receiving the item. Our apologies we may not accept a return request after this duration. 

- We may not proceed with a shoes order before accurate foot measurement in centimeters to verify the size. This is to avoid damage that may be caused by the shipping company if you decide to return the order if the size doesn't fit

In stock Padel items:

  • 2 - 3 working days to Cairo and Alex
  • 3 - 5 days to Gouna

Items with [Preorder] in their name:

  • These items are either on their way to Egypt or ready to preorder
  • May take from 1 to 3 weeks to arrive in Egypt first
  • A deposit of 50% must be made  We trust each and everyone of our lovely Padel community. We also understand that sometimes we change our minds or face difficulties. However big losses are caused if you change your mind while your racket, bag, or pair of shoes is almost delivered to you!
  • Deposit is non-refundable unless the desired product does not arrive due to uncontrollable factors like lost shipment in Europe, unpredictable problems with Egyptian customs clearance, or changes in laws of customs that causes rejection of the item, or similar unforeseen problems. 

Items with [Price revision] in their name

Please note that an item that has "price revision" in its name on Padel GEAR Egypt's website means that the price is estimated and may rise or fall slightly depending on the final stage of customs clearances, which is always unpredictable. But we do our best to provide your favorite models and to stabilize the prices as much as we can


If you are in a zone that's unreachable by transportation (example: Mountain View October), please be so kind to expect a call from our team to arrange the delivery at another address or meeting point. 

- ⚠️ Out of stock items: please make for a tentative delivery duration of 2 to 3 weeks. We have to be honest about that so as not to lose your trust because the lockdowns in Europe are becoming very strict.

- Please visit our Instagram page to send us a message concerning your desired item and we will get it for you within our recurring batches if it's available within our suppliers' databases.